Terms of service

1. Overview

This website is operated by Oaklee ("we", "us", "our"). By visiting our store or making a purchase, you agree to these Terms of Service. Please read them carefully. If you don't agree, please don't use the store.

2. Products and descriptions

We do our best to describe and photograph our products accurately. Colours, finishes and lighting effects may look slightly different depending on your screen. Product images are for illustration.

3. Pricing and availability

All prices are shown in US dollars. We may change prices or discontinue products at any time. If a product is listed at an incorrect price because of an error, we may cancel any orders placed at that price and refund you in full.

4. Orders

We reserve the right to refuse or cancel an order, for example if a product is unavailable, if there's an error in the listing, or if we suspect fraud. If we cancel an order after payment, we'll refund you in full.

5. Payment

Payment is taken at checkout through our secure payment providers. You confirm that you're authorized to use the payment method you provide.

6. Shipping, returns and refunds

Shipping is covered by our Shipping Policy, and returns and refunds by our Refund Policy. Both form part of these terms.

7. Using our products

Please use all products as described in their instructions and on their product pages, including any safety guidance. Keep products out of reach of young children and pets where appropriate. We're not responsible for damage or injury caused by misuse or by ignoring the instructions.

8. Intellectual property

All content on this store, including text, images and design, belongs to Oaklee or its licensors and may not be copied or reused without our permission.

9. Limitation of liability

To the fullest extent permitted by law, Oaklee is not liable for indirect or consequential losses arising from use of the store or our products. Nothing in these terms limits any rights you have under consumer protection laws that cannot be excluded.

10. Governing law

These terms are governed by the laws of Belgium, without affecting any mandatory consumer protections that apply where you live.

11. Changes to these terms

We may update these terms from time to time. The version on this page at the time of your order applies to that order.

12. Contact

Questions about these terms? Reach us through our Contact page.